AnyChat connects enterprises to multiple chat and e-commerce platforms, including LINE, WhatsApp, Messenger, Instagram, ...

Vendasta, an AI customer acquisition and engagement platform, today announced the general availability of Conversatio ...

Airtel Nigeria has taken a significant step forward in customer-centric innovation with the launch of Airtel Assist. This ...

Convozen.AI, the conversational intelligence suite developed by proptech platform NoBroker, has launched a new no-code platform that allows businesses to deploy advanced agentic bots on WhatsApp ...

Italy said Wednesday it opened a probe into social media giant Meta for potentially breaking EU competition laws by ...

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

The regulator contends that Meta AI's integration into WhatsApp may unfairly steer users to its services, limiting competition and user choice.

Kustomer, the leader in AI-powered customer service, today announced a $30 million Series B funding round led by Norwest, with continued support from Battery Ventures, Redpoint Ventures, and Boldstart ...

Jumbo partners with Jio Haptik to launch multilingual Agentic AI for UAE businesses in retail, banking, healthcare, and more.

Meta faces Italian regulator's probe over AI service in WhatsApp Jul. 30, 2025 5:06 AM ET Meta Platforms, Inc. (META) Stock By: Ravikash Bakolia, SA News Editor 4 Comments Play (2min) kenneth-cheung ...

By: Adelola Adeoti A few weeks ago, Adanna tried to resolve a failed online payment with her bank. Instead of the usual queue ...