Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Southwest Airlineshas continued to make changes to its customer proposition ... Perhaps based on that logic, Southwest Airlines decided to increase the rewards for its best-paying and most ...

Southwest Airlines passengers will earn fewer loyalty points on flights they take, thanks to a new change that was quietly rolled out this week. Southwest reduced the number of points passengers ...

Southwest Airlines is introducing variable award pricing for its Rapid Rewards program, throwing into flux how much value you ...

Southwest Airlines is ending its long-standing free checked bag policy for most passengers, starting May 28, 2025.

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

Going to nine boarding groups. For as long as most Southwest passengers can remember, Southwest has had three main boarding groups — A, B, and C. But now that the airline is going to a more ...

Many Southwest Airlines customers are understandably upset about the company’s plan to ditch its Bags Fly Free policy and instead charge most customers a fee to check a bag. Delta Air Lines is ...

Delta said Southwest customers are “up for grabs,” and is now offering elite status to Southwest A-List and A-List Preferred ...

Southwest Airlines passengers will earn fewer loyalty points on flights they take, thanks to a new change that was quietly rolled out this week. Southwest reduced the number of points passengers in ...