Fuliza is a continuous overdraft service that allows MPESA customers to complete transactions when they do not have ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Telecommunication Company Safaricom is offering a free Ksh500 to internet users as it competes with Elon Musk’s satelite ...

Sylvia Mulinge, MTN Uganda's CEO and former Safaricom executive, has been named the best MTN CEO across 20 African countries ...

The number of M-Pesa customers in Safaricom's Ethiopian subsidiary more than tripled from 3.1 million to 10.8 million in the ...

Safaricom, Kenya’s largest telecommunications provider, is seeking approval from the Communications Authroity of Kenya (CA).

Safaricom is stepping up its competition with Starlink by seeking CA approval to build a sub-sea cable to enhance high-speed internet connectivity in Kenya.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Safaricom, Kenya's largest telco, has officially launched its second money market fund, which received regulatory approval from the country's Capital Market Authority in November last year. The ...

Safaricom’s new money market fund (MMF) has pooled Sh2.85 billion since debuting the market in December last year, overshadowing the initial fund that was marred by partnership wrangles. The ...

In an exciting move that could change the landscape of personal finance and investment for millions of Kenyans, Safaricom has partnered with Standard Investment Bank (SIB) and ALA Capital Limited to ...

Safaricom plans to develop more solutions to enhance customer financial health and security. FEB 1 – US President Donald Trump will impose tariffs on Saturday of 25% on Mexico, 25% on Canada and 10% ...