When it comes to managing a hotel efficiently and maximizing guest satisfaction, having the right tools in place can mak ...

If airlines must refund airfare up to 24 hours after purchase, why not hotels? A traveler finds that even two minutes is too ...

Your hotel booking confirmation is still pending, or the hotel front desk says they’ve not received any booking under your name. So, where did your money go? Scammers are known to create fake hotel ...

Changing your vacation plans at the last minute can, unfortunately, come at a cost. Maybe you got sick and need to cancel your trip, or perhaps you found some red flags in your hotel booking and ...

We spoke to hospitality professors, consultants, current and former industry insiders, and writers to find red flags when booking or ... and leave you without a hotel reservation.

Hackers breached Booking.com, one of the world’s largest online accommodation reservation sites, by posing as hotel staff to steal credit card information from travelers making bookings.

The owners of 11 hotel companies across Japan filed a lawsuit against Booking.com, one of the world’s largest online travel reservation sites, over 36.7 million yen ($245,000) in unpaid fees ...