Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer milestones, surging market traction, and exceptional returns from its bold AI ...

Klarna is scaling back its AI-led customer service model after admitting it reduced service quality. The fintech firm is ...

Klarna is re-evaluating its AI-driven approach, planning to rehire human staff to enhance customer service quality after ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer milestones, surging market traction, and exceptional returns ...

Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.

The AI race is reshaping global tech, but Google CEO Sundar Pichai insists there wont be just one winner. While AI is ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...