Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" ...

Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Klarna is re-evaluating its AI-driven approach, planning to rehire human staff to enhance customer service quality after ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer milestones, surging market traction, and exceptional returns from its bold AI ...

Klarna, the global payments and commerce network, announced its Q1 2025 results, unveiling consumer milestones, surging ...

Klarna's New Star. Move over, chatbots. Klarna just introduced the AI avatar of its CEO, Sebastian Siemiatkowski, to deliver ...

Klarna is scaling back its AI-led customer service model after admitting it reduced service quality. The fintech firm is ...

The news came in the form of a press release and an accompanying AI-generated video of CEO Sebastian Siemiatkowski (likely as a play to emphasize Klarna’s all-in approach to AI.) In the video ...

Microsoft's layoff of 6,000 employees for AI integration sparks debate on AI in the workforce, while Klarna's return to human ...

Klarna, the AI-powered global payments and commerce network, today announced its Q1 2025 results, unveiling consumer milestones, surging market traction, and exceptional returns ...