RBI to focus on better customer service and protection, says governor Malhotra
RBI will endeavour to optimize its regulatory frameworks by balancing the interests of financial stability and efficiency, ...
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Entitled Customer Tries To Return Stove He Bought 12 Years Ago, Call Center Employee Refuses
Some customers love a good return policy, but every now and then, someone tries to stretch the definition of “reasonable” a ...
Intel CEO vows to refocus on innovation, asks customers to be 'brutally honest'
Intel's ( NASDAQ: INTC) new CEO Lip-Bu Tan, in his first public appearance since taking the helm, has vowed to refocus on ...
Intel's new CEO acknowledges the company fell behind and he wants customers to be 'brutally honest'
"We had been too slow to adapt and to meet your needs," Lip-Bu Tan said of Intel's customers on Monday.
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The Top Customer Service Trends and Technologies for 2025: Agentic AI Is Poised to Remake Self-Service
It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...
Coles shoppers left confused over little-known check-out rule: 'So awkward'
Coles shoppers are still walking away confused as staff continue to push them to scan heavy items before lighter ones at the ...
9 Italian Chains That Serve the Best Chicken Parmesan
With its ideal combination of friendly service, delicious food and casual yet upscale ambiance, Romano's Macaroni Grill is a ...