Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

An employee is more than their certificates and degrees, and as a result, the skills on the resume that employers look for ...

It also requires soft skills such as strong communication ... with working on IT teams, providing technical support, and a strong customer service skill. The role typically requires at least ...

Singapore is investing heavily in AI, but its success hinges on equipping its workforce with the skills to effectively apply this technology. This means prioritising training, addressing ethical ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

the service standard for replying to your enquiry is 3 business days. Technical support for the portal is only available between 9 am and 4 pm ET, Monday to Friday. According to the International ...