The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

Energy retailer Pacific Blue Retail Pty Ltd (Pacific Blue), which trades as Tango Energy and Pacific Blue Retail, has paid $961,550 for allegedly ...

Marketing, product and customer service should all contribute to building a consistent, thoughtful experience. When AI is part of a connected strategy rooted in real understanding, every ...

In a further crackdown on under-fire water suppliers, new rules have kicked in that should provide faster payouts to customers when firms fail to deliver ...

Nominations will be open until the 27th July 2025. We will then publish the top 10 beauty salons as chosen by the Basingstoke Gazette readers, along with a voting coupon so that you can vote for your ...

Section 2 empowers the Secretary of State to issue regulations that require data holders to provide customer data either “(a) ...

Whether it's the five-star treatment, relaxing vibes or excellent customer service, it is time to show appreciation.

A national park tour guide is an example of leadership in action. It’s not just about showing people around but about ...

MUMBAI : For many Indians, bank lockers, once the silent sentinels of family gold and property documents, represent not just ...

Moe Abdula, vice-president of customer engineering at Google Cloud, discusses the shift from AI experimentation to production ...

As AI agents and automation improve efficiency, we're heading toward a world where billion-dollar companies might be built ...