Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

By 2030, an increase of 78 million new jobs will emerge. To meet the demand, here are 10 essential skills to put on your ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

CNET’s expert staff reviews and rates dozens of new products and services each month, building on more than a quarter century of expertise.

The cost of cable continues to rise, but streaming services aren't getting much cheaper ... such as the ability to designate favorite channels and resume watching a program on a different device.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

“Jimmy Carter is a shining example of what it means to make your faith come alive through the noble work of public service,” Warnock said in a statement, later adding, “Well done, good and ...

A Quarto + Typst implementation of Byungjin Park’s Awesome-CV. The Typst implementation part is inspired by Paul Tsouchlos’s modern-cv This format is designed to be used with an R package ...