The state’s governor is going into the new year with an updated commitment to improving government technology and digital services. The push relies heavily on making contact centers more efficient.

The World Travel Awards are often regarded as the Oscars of the travel industry, and earning this title repeatedly ...

Are these email subject lines deceptive, clever copywriting or bad data at work? Learn to tell the difference and what to avoid. The post Beyond clickbait: Avoid deception in email subject lines ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

These days, people spend nearly as much time online as they do offline. With this constant interconnectivity, people are ...

In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

To create offerings that truly resonate with users, tech companies need to prioritize empathy and human-centered design.

Kolboketian said businesses that have successfully deployed and implemented a CDP see a phenomenal impact on their business, driving competitive advantage and changing how they serve their customers.

The Gadgets 360 Best Mobile Phones page is the single best resource for the top-rated smartphones in India. Here, we list smartphones that have received an overall rating of 8 or higher in Gadgets 360 ...