Are you looking for a simple and cost-effective way to improve the client journey? Overhauling your support desk is the ideal way to start. But, how can you do that without breaking the bank?

New research from PensionBee, a leader in the UK consumer retirement market, reveals that while UK savers are open to AI ...

Can You Really Make Money with Chatbots? Grand View Research predicts that the global artificial intelligence market size ...

Q4 2024 Earnings Conference Call February 12, 2025 4:30 PM ETCompany ParticipantsRyan Burkart - Senior Director, IRYamini Rangan ...

Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced the release of iX Hello 2.0. From multi-modal bots to appointment booking tools, order status trackers, ...

To continue to help customers address the rapidly evolving cyber threat landscape, A10 Networks has acquired the assets and key personnel of ThreatX Protect, expanding its cybersecurity portfolio with ...

AI is with us at work yes, but has it yet to embarrass itself at the staff party and learned to get the coffee order in for ...

Dealers and AI company executives say the increasing use of the technology has, in some cases, meant fewer staff are needed.

DALBAR, the leading auditor of customer service within the financial services industry, is excited to announce JPMorgan Asset Management as the distinguished recipient of the 2024 DALBAR Excellence in ...

In recent years, banking profits have been strong, with UK leaders reporting pre-tax gains of up to £24 billion. But alongside this success, competition has intensified.

Welcome to AppLovin's earnings call for the fourth quarter and year ended December 31st, 2024. I'm David Hsiao, head o ...

Welcome to AppLovin's Earnings Call for the Fourth Quarter and Year ended December 31, 2024. I'm David Hsiao, Head of Investor Relations. Joining me today to discuss our results are Adam Foroughi, our ...