News

We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday ...
Over 400,000 organisations worldwide — from small businesses to the Fortune 1000 — use RingCentral to call, message, meet, support customers, grow revenue, and run events.
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers. Pindrop is a leader in contact center security solutions - ...
Hi! My name is Tanya Grigorkevich, and I am a QA Engineer at RingCentral Bulgaria. Everyone has been in a situation where something needs to be done both within a short time frame and to the highest ...
In the legal industry, every conversation holds valuable insights—from initial client intake to case strategy discussions. But keeping track of these conversations, ensuring accuracy, and optimizing ...
When we introduced our AI Transparency white paper last year, we introduced RingCentral’s commitment to building trustworthy artificial intelligence products and services. This year, we’re taking our ...
Natural language processing (NLP) is transforming how businesses communicate with customers and streamline internal operations. This powerful AI technology enables computers to understand, interpret, ...
Artificial intelligence is reshaping the landscape of business communications, altering job roles and creating new opportunities. As AI technologies become more sophisticated, professionals in ...
Since its launch in 2023, RingCX has provided purpose-built AI capabilities to help businesses solve specific pain points. Tracking customer satisfaction (CSAT) is not only one of the most critical ...
As retail businesses rapidly adopt AI technologies for customer communications, a new set of security concerns has emerged. While AI offers tremendous potential for enhancing customer experiences and ...
Building a leading partner program is challenging. Maintaining that excellence? Even harder. So today I’m especially happy to share that the RingCentral Reach™ Partner Program was awarded five stars ...
On February 27th, we welcomed over 50 tech professionals to our office for an engaging evening of knowledge exchange and networking. The event was organized in collaboration with JUG BG, the famous ...