Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. C Rescue ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Could a rental car company charge you for damage two years after you last laid eyes on the vehicle? A Budget Rent a Car customer discovered the answer to that $2,324 question is, bizarrely, “Yes.” Now ...

If you don’t smoke, I’m pretty sure you don’t pack cigarettes, marijuana, or a crack pipe when you go on vacation. Life-long nonsmoker Jason Gladden certainly didn’t bring any of that when he recently ...

Ensuring all family members have the correct ID to cruise The Harrisons’ closed-loop cruise would require passengers to prove their citizenship and their residency to board the ship. That meant that ...

“It was a great location and the apartment looked fine,” Raj told me. “For our purposes, we didn’t need much.” They booked the property and soon received confirmation from the local management company ...

Consumer Rescue’s tagline is Fiascos and Fixes, and that’s because we receive tons of requests for help solving mishaps that travelers have encountered during a vacation. These tales are the most ...