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Delta denies using AI to come up with inflated, personalized prices
In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."
In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.
The airline said it plans to deploy AI-based revenue management technology across 20 percent of its domestic network by the ...
I’m a leukemia survivor, and the last time I felt that kind of terror and hopelessness was when I was diagnosed with leukemia ...
Forty years after Delta Flight 191 crashed at DFW Airport, killing 137 people, sisters of one of the victims recall that ...
Passengers on a Delta flight found themselves at the center of an unexpected federal law enforcement operation, as agents swarmed the cockpit and removed the co-pilot in handcuffs while stunned ...
Hundreds of Delta Air Lines flights into and out of the Atlanta airport have been canceled or delayed since overnight.
As many as 21 passengers on a flight from Minneapolis were injured when the aircraft went belly up on the tarmac at the ...
Delta is increasing flights to 10 nonstop destinations from Boston's Logan Airport during Patriots Day in 2026.
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