Time Out · 2d
Starbucks announces free refills and the return of the condiment bar
For customer comfort, Starbucks also recently implemented a Customer Code of Conduct, which prohibits discrimination, violence, consumption of outside alcohol, smoking, drug use and panhandling. It also reverses its bathroom and "hanging out" policies, reserving those privileges for paying customers only.
KXTV · 3d
Starbucks brings back condiment bar, unveils Coffeehouse Code of Conduct
The new policies come as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging sales. Niccol has said that he wants Starbucks to recapture the community coffeehouse feeling it used to have, before long drive-thru lines, mobile order backups and other issues made visits more of a chore.
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