As of Monday, Jan 27, bathrooms inside Starbucks and free water cups will be available to paying customers only, a policy reversal that has divided store workers. A costumer exits a Starbucks store in Oakland,

Starbucks reported fiscal first-quarter results that topped analysts’ expectations, sending shares higher in extended trading Tuesday.

The changes mark the first major test of whether chief executive Brian Niccol can dig the company out of its first annual sales decline since the pandemic hit in 2020. Part of his plan involves persuading Americans to once again view Starbucks as the go-to place to hang out.