The key to customer service success lies in carefully selecting and tracking key metrics that provide actionable insights ...

The Houston Astros are desperate for players to step up and begin performing at the plate to jumpstart their underwhelming offense. Averaging only 4.08 runs per game, which is 22nd in baseball, the ...

While we talk a lot on this site about the US Government’s various cybersecurity frameworks, like FedRAMP and CMMC, there’s ...

Ireland-based sorting equipment provider Turmec will work with Australia’s The Environmental Group on the materials recovery ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Track your muscle mass, body fat, and much more just by stepping on the scale. SAVE $25.01: As of June 13, you can get the ...

SINGAPORE -- In a major step toward streamlining corporate sustainability reporting, Singapore is developing a nationwide digital platform that allows businesses to automatically generate key ...

Victorian treasury officials have conceded they have done no modelling on the impact of a credit downgrade on the state’s ...

Another key insight into your running ... distance between each left and right step. This figure averages out at the end of a session just like other metrics, though, if you’re an overstrider ...

While overtraining gets all the attention, undertraining can be equally detrimental. Learn how to identify and combat it.

Greece is facing a critical labour shortage, needing 360,000 foreign workers to fill major sectors such as tourism, agriculture, healthcare, ...