Despite consumers' feelings on the state of the economy, convenience retailers have the opportunity to capture loyal shoppers ...

Beyond strengthening engagement, travel rewards present a lucrative revenue opportunity. Retailers using white-label travel booking platforms can profit from supplier-funded discounts.

Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...

From novel retail and e-commerce innovation to securing long-term loyalty, brands are drawing on the learnings of the past five years to inform the omnichannel tactics resonating today.

In today’s competitive market, businesses seek ways to connect with customers, build loyalty, and encourage repeat purchases.

For tech-savvy business leaders, integrating AI into their sales processes has become a game changer in today’s fast-paced ...

Now, Canadians holding gift cards and loyalty points from Canada’s oldest retailer may be wondering if those items have lost their value. And there are a lot of Canadians in this position ...

The recent merger of Alaska Airlines and Hawaiian Airlines creates unique opportunities, unlocking exciting new benefits for its loyalty members. With currently 11 million active members in both ...

POBOS (McKinsey’s proprietary pharma benchmark) shows labor productivity has increased by 24 percent from 2014 to 2023 against 20 percent globally, and on-time-in-full (OTIF) delivery has risen by ...

Katie Genter is a digital nomad who has traveled full time since June 2017. She writes and edits stories about points and miles, and loyalty programs, often letting her personal experiences color ...