Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...

Many companies fall into the trap of single-loop learning, where they fix immediate issues without questioning the underlying ...

Meeting the demands of an unpredictable market requires companies to continuously invest in employee development.

The ‘Love That’ campaign beautifully captures how a simple compliment can travel from one woman to another, starting with a ...

Learn how operationalizing voice of the customer data in real-time improves frontline performance, customer satisfaction, and ...

Automating routine tasks can significantly enhance your business’s operational efficiency. By reducing the time spent on ...

Marketing experts opine shoppable ads might make impulse buying easier but they don’t necessarily cultivate long-term brand ...

Podcasting was once the underdog of the media world: a platform where anyone with a microphone and an idea could share their ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

In a world where consumers are constantly bombarded with advertisements, brands must find innovative ways to capture ...

For companies wanting to make meaningful change to their customers' digital experience, incremental enhancements may be the ...

The Constitution is our foundational law and the defining statement of our political principles. Americans loyalty should be to the republic — not to one politician.