The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...
So, as we head into these warmer months, we have rounded up some of the finest garden centres in Shropshire - according to ...
Using Hanlon’s Razor and maintaining empathy in customer service takes a little practice. It helps having a mentor like Bob ...
Finally, trust and transparency go a long way in ensuring customer satisfaction at the end of their journey. This means data ...
A local institution since 1928, McClard's Bar-B-Q Restaurant has welcomed generations of locals, tourists and celebrities ...
The future of customer service will require a strategic blend of human and virtual agents, says Capgemini. The report – ...
Customers are much more likely to shun banking activities when they receive unsatisfactory support from the industry.
AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...
On today’s episode of CT BUZZ, Host Natasha Lubczenko sat down with Bryan Goldfarb, Sales Manager at Art’s TV & Appliance, to discuss the latest updates ...
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