The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

There are really 6 elements we believe need to be present in a great customer experience and companies ... “That is the next generation of service. Not just being there when they call us ...

There are many features that represent good customer service in a business. Good customer service is based on making the customer feel welcomed and valued by a business. Good customer service is ...

Good customer service is important, as customers who are satisfied with their purchase and the customer service they have received are more likely to become regular customers. When customers post ...

One way to do this is to be sure to provide great customer service. It warms my heart when I hear a patron gush over the service the library’s staff has provided to them or their family ...

It may seem like the cost of training risks eating away at the company’s bottom line, but this will be made good by customers who stick with us because of our exemplary customer service. Investing in ...

Be certain that your passion for customer service runs rampant throughout your company. Employees should see how good service relates to your profits and to their futures with the company.