Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Qatar Airways is one of the world’s leading airlines, renowned for its excellent service, luxurious in-flight experience, and ...

B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

The City of Hagerstown will open a new Customer Service Center at noon on Tuesday, Jan. 28, at 32 N. Potomac St.

As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of the ...

The ingredients for digital transformation may be known, however, it is how they are mixed that determines the outcome.

Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

Hellenic Bank on Friday issued a warning to its customers to remain vigilant against phishing scams, following a resurgence ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

The agency announced a series of expanded and new programs designed to aid the tax filing process as a part of a ...