India’s customer service landscape is undergoing a transformation with AI at its core. According to a recent ServiceNow report, 80% of Indian consumers now rely on AI chatbots for resolving issues, ...
Fleet maintenance management software provider Fleetio acquires maintenance authorization platform Auto Integrate.
The Social Security Administration said Wednesday that people applying for Social Security Disability Insurance, Medicare, or ...
Substation fires are just one of the airport’s worries. From high cancellation rates to stingy drop-off charges, it’s far ...
Of these, tech support scams, including the Geek Squad scam, are some of the costliest, bilking Americans out of $924 million ...
Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...
In complaints received between September and November, clients complained of canceled rides, missing medical appointments and ...
President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would ...
After serving for nearly 18 months as the Department of Defense’s first-ever customer experience officer in the Office of the ...
Many 23andMe customers signed up to the genetic testing service in hopes of learning fun or interesting information about their past. But consumer advocates are now urging those users to request the ...
A drone swarm is a coordinated group of autonomous drones that communicate and work together using AI and real-time data sharing, to perform tasks collaboratively without direct human control. Drone ...
Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback