India’s customer service landscape is undergoing a transformation with AI at its core. According to a recent ServiceNow report, 80% of Indian consumers now rely on AI chatbots for resolving issues, ...

Fleet maintenance management software provider Fleetio acquires maintenance authorization platform Auto Integrate.

The Social Security Administration said Wednesday that people applying for Social Security Disability Insurance, Medicare, or ...

Substation fires are just one of the airport’s worries. From high cancellation rates to stingy drop-off charges, it’s far ...

Of these, tech support scams, including the Geek Squad scam, are some of the costliest, bilking Americans out of $924 million ...

Ring founder Jamie Siminoff inspires the transmission and distribution workforce in his keynote address at DISTRIBUTECH in ...