Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

For his inspiring dedication to work and cheerful service, UAE national Youssef Mohammed Abdullah caught the attention of ...

DFCC Bank is reaffirming its commitment to putting customers first with the launch of Customer Appreciation Week 2025, a special initiative designed to recognise and reward customer loyalty. ..

With NICE, Certified Languages International will streamline operations, elevate global interpretation services, and deliver tailored, automated customer service across industries Hoboken, N.J.

Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

Eight worthy winners walked away from the Business Excellence Awards 2025 with the top prizes in their categories on Friday ...

Leaders Achieve Up to 3X Revenue Growth and 1.7X Customer Lifetime Value Manhattan Associates Inc. (NASDAQ: MANH), announced the findings of the 2025 Unified Commerce Benchmark for Specialty Retail.

I head to San Diego for MCT Exchange 2025, and my email has been heating up. “Rob, are you hearing about a big jump in lock ...

Advanced logistics optimization strategies can help companies thrive in an increasingly competitive marketplace.

Globe Air Cargo Dominican Republic, a subsidiary of ECS Group, celebrates its 20th anniversary—a remarkable milestone in its ...

Women With Spark was created to celebrate the amazing work of women in the industry who are rising to the top in their ...