These eight major brands are notorious for the worst customer service. From endless phone trees to ignored complaints, here’s ...

Staff from the Utilities and Transportation Commission is recommending that CenturyLink Communications LLC be fined $15,567,770 for consumer complaints and poor quality of service.

A federal lawsuit filed by moving giant Allied Van Lines accuses a Boca Raton-based company of doing business under a similar ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a ...

National Grid is expected to be required to return $15 million to utility customers after Massachusetts regulators penalized the company for a slew of consumer complaints, NewsCenter 5's Ben Simmoneau ...

In today’s competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...