Gladia, an AI transcription and audio intelligence provider, launched Solaria, a next-gen automatic speech recognition (ASR) model designed to redefine real-time communications for call centers and ...

Numerous companies in the United States have faced significant backlash in recent years. This article delves into the top 20 ...

Concentrix is leveraging AI tools like GenAI for digital transformation, boosting profitability, and trading at attractive ...

The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...

Spruce Power Holding Corporation (NYSE: SPRU) Q4 2024 Earnings Call Transcript March 31, 2025 Spruce Power Holding ...

On a cold December morning, an Eversource customer who lives in New London thanked meter service mechanic Roberto Garcia for ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Fiserv CEO Frank Bisignano has the credentials to upgrade Social Security, but faces broad distrust because of DOGE's cuts.

The best home warranty providers in the US of 2024 include American Home Shield, Liberty Home Guard, Select Home Warranty and AFC Home Club.

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...