Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting customer loyalty.

Paytronix, the leader in guest engagement for restaurants and convenience stores has announced the launch of its partnership with innovative multi-unit guest feedback and guest experience ...

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), today announced CallMiner Outreach. Built on advanced analytics and artificial intelligence (AI), ...

Guest engagement platform Paytronix has teamed up with guest experience platform Ovation to provide brands with deeper ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

Portuguese fashion brand Parfois Group has partnered DXC Technology, a provider of technology services, to refine its ...

Today at Enterprise Connect 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced a suite ...

Artificial intelligence (AI) is no longer a futuristic concept—it’s a powerful force that is reshaping industries across the ...

For example, Railbookers Group uses AI to uncover travel trends and reveal what is driving the popularity of destinations.

International fashion brand selects DXC to leverage data-driven insights to personalize the shopping experience ...

A shift in consumer behavior suggests that brands may need to rethink their approach to social media marketing.