Ocean Power Technologies has sold a Wave Adaptive Modular Vessel to a mining customer in Latin America for an onshore mining ...

Learn how operationalizing voice of the customer data in real-time improves frontline performance, customer satisfaction, and ...

The launch of Clutch Active Marketing Intelligence signals a shift towards a smarter, more adaptive approach to marketing. Unlike traditional AI, which merely processes data, Clutch AMI thinks, learns ...

Here are four steps for harmonizing your data and growing your business. For years, organizations have struggled to realize ...

Observe.AI, the leading AI Conversation Intelligence platform for contact centers, today announced the general availability of the company’s VoiceAI agents, capable of automating all customer ...

AI-Powered Platform Amplifies Real Customer Voices, Helping Brands Turn Feedback Into Strategic DecisionsLAS VEGAS, March 26, 2025 /PRNewswire/ -- SHOPTALK -- Hark, the leader in video and ...

AI’s integration into fintech is driving significant advancements in security, personalization, investment management, and transaction processing. As financial institutions continue to adopt ...

By adding broad public social media listening, the company expands the Genesys Cloud platform’s existing capabilities beyond direct messaging to unlock deeper understanding of consumer sentiment that ...

Modern businesses are facing a rapidly evolving world and are struggling with data overload, regulatory complexities, ...

Hertz CIO Tim Langley-Hawthorne helped the company move past the remarkable trials of the pandemic to become a product led ...

Finally, trust and transparency go a long way in ensuring customer satisfaction at the end of their journey. This means data ...