This collaboration will allow the insurance leader to leverage automated voice analytics and artificial intelligence (AI) to ...

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting customer loyalty.

Paytronix, the leader in guest engagement for restaurants and convenience stores has announced the launch of its partnership with innovative multi-unit guest feedback and guest experience ...

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

In today’s fast-changing world, data has become the heartbeat of modern marketing. Marketers now rely on numbers, charts, and ...

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), today announced CallMiner Outreach. Built on advanced analytics and artificial intelligence (AI), ...

Guest engagement platform Paytronix has teamed up with guest experience platform Ovation to provide brands with deeper ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

Portuguese fashion brand Parfois Group has partnered DXC Technology, a provider of technology services, to refine its ...

Adyen (AMS: ADYEN), the financial technology platform for global companies, has recently announced its partnership with Reece ...

International fashion brand selects DXC to leverage data-driven insights to personalize the shopping experience ...