This collaboration will allow the insurance leader to leverage automated voice analytics and artificial intelligence (AI) to ...

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Paytronix, the leader in guest engagement for restaurants and convenience stores has announced the launch of its partnership with innovative multi-unit guest feedback and guest experience ...

In today’s fast-changing world, data has become the heartbeat of modern marketing. Marketers now rely on numbers, charts, and ...

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), today announced CallMiner Outreach. Built on advanced analytics and artificial intelligence (AI), ...

Guest engagement platform Paytronix has teamed up with guest experience platform Ovation to provide brands with deeper ...

Portuguese fashion brand Parfois Group has partnered DXC Technology, a provider of technology services, to refine its ...

Adyen (AMS: ADYEN), the financial technology platform for global companies, has recently announced its partnership with Reece ...

From data-driven validation to hands-on customer engagement, there are proven strategies that can help you assess and, if ...

Australia’s travel industry is at the edge of a sweeping revolution, says LiveRamp managing director, Asia Pacific, Melanie ...

International fashion brand selects DXC to leverage data-driven insights to personalize the shopping experience ...

Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and ...