Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

Dominion Energy (NYSE: D) is one of the largest regulated utilities in the United States. At the moment, it's offering a ...

The report shows 98% of respondents confirming varying levels of AI technology integration into their contact center operations. The most deployed AI tools include chatbots and voicebots, chatbot ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

You have to let the photos to the talking. The good news is through the years the Naples Daily News and The News-Press have stock-piled hundreds of sunset photos from Southwest Florida.

The world’s biggest call center operator, Teleperformance SE, will be utilizing AI to help make the Indian accent of their employees more palatable for those receiving the calls. A TechSpot ...

EPS of $0.75 missed the forecast of $0.82. Revenue grew 21% year-over-year to $296 million. Stock fell 14.87% in after-hours trading. Full-year revenue exceeded $1.1 billion, a 65% increase from 2023.

No matter the medium-term stock ... center of much of this development and we can see great activity happening [with novel long-term market opportunities]. — Jensen Huang, Nvidia Q4 Earnings Call.

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or ...

A selloff for bitcoin intensified on Friday, pushing the No. 1 cryptocurrency below $80,000 for the first time in months, raising fears that a major support level is not far off. Bitcoin BTCUSD ...

Support Hunters are NPC characters from your team that can show up when sending out an SOS flare to help you complete your current quest. Because they're NPCs, they will follow your lead and do ...