A new artificial intelligence startup is addressing the frustrating experience patients can have when calling a health plan ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

In the earnings call, Hughes CEO David O’Reilly said the ... Las Vegas real estate agent Haley George of Douglas Elliman, who has been tracking the project with sales data, maps and other ...

as well as background noise cancellation in its call centres in India. Deputy Chief Executive Officer Thomas Mackenbrock said the tech can "neutralise the accent of the Indian speaker with zero ...

MILFORD – The economic future of Milford is taking shape as state and local leaders broke ground today on the Milford Corporate Center, a long-anticipated project set to bring new business and ...

Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...

And when asked on its postearnings call with analysts about the Trump ... Tomi Kilgore is MarketWatch's deputy investing and corporate news editor and is based in New York. You can follow him ...