While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

Connecticut State Police arrested a Stafford woman who they say tried to hack into a customer's AT&T account. A Stafford woman has been arrested after trying to hack into a customer's AT&T account, ...