Zendesk, a pioneer in Agentic AI-powered service, announced today at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This platform, ...

Microsoft is introducing a "deep research" AI-powered tool in Microsoft 365 Copilot to compete with similar tools from OpenAI ...

New Researcher and Analyst tools are here for Microsoft 365 Copilot New deep reasoning tool in Copilot Studio will use models ...

Vasu Jakkal, Corporate Vice President of Microsoft Security, discusses the new AI agents and the company’s cybersecurity strategy ...

Microsoft CEO Satya Nadella introduced the Copilot Researcher and Analyst AI agents in Seoul, where he hailed the expansion ...

Analyst is based on the o3-mini reasoning model from OpenAI, and Microsoft claims that with chain-of-thought reasoning, it’s ...

Microsoft 365 Copilot app is getting a deep research tool called Researcher that can access the internet as well as internal ...