DeepSeek has gone viral. Chinese AI lab DeepSeek broke into the mainstream consciousness this week after its chatbot app rose ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

The new Audio LLM capabilities are designed to address the growing demand for high-quality voice interactions in scenarios that prioritize customer service and lead acquisition. From retail and ...

AI agents set to transform CX for brands and customersIssued by DecisioneeringJohannesburg, 14 Feb 2025Visit our press officeAI transforms the customer experience. (Image: Supplied) Smarter, more ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...

A new chatbot would answer questions from student borrowers. The idea comes from staffers with ties to the tech industry as ...

Britain will explore the use of AI startup Anthropic's chatbot Claude to improve how people interact with public information ...

Google's Gemini AI chatbot can now tailor answers based on the contents of previous conversations, the company announced in a ...

Elon Musk claims Grok-3 has found solutions "you wouldn't even anticipate," and that the AI chatbot features an uncensored ...

HubSpot's high valuation multiples, growth deceleration, and AI risks make it a risky investment compared to peers. Click ...

Data is crucial, but context is king - being able to offer both is the tricky bit, but HubSpot reckons it has the answer.