Your browser does not support the audio element. Yet somehow, through all these layers, a more or less cohesive narrative manages to coalesce, fed in dribs and drabs ...

Citigroup nearly transferred $6 billion to a customer by mistake due to a copy-paste error, shortly after another error of $81 trillion. The error was reported to ...

Citigroup Inc. almost shifted about $6 billion to a customer’s account by accident after a staffer handling the transfer copied and pasted the account number into a field for the dollar figure.