As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.

Anthony Hill won a state tile at AT&T with Denton Ryan and a Big 12 title last year. Up next, Ohio State in Cotton Bowl and ...