AnyChat connects enterprises to multiple chat and e-commerce platforms, including LINE, WhatsApp, Messenger, Instagram, ...

Airtel Nigeria has taken a significant step forward in customer-centric innovation with the launch of Airtel Assist. This ...

Convozen.AI, the conversational intelligence suite developed by proptech platform NoBroker, has launched a new no-code platform that allows businesses to deploy advanced agentic bots on WhatsApp ...

The feature will be available in the markets including India, Indonesia, the Philippines, Malaysia, Singapore and any region with WhatsApp users.

Vendasta, an AI customer acquisition and engagement platform, today announced the general availability of Conversatio ...

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

Jumbo partners with Jio Haptik to launch multilingual Agentic AI for UAE businesses in retail, banking, healthcare, and more.

Italy said Wednesday it opened a probe into social media giant Meta for potentially breaking EU competition laws by ...

Meta faces Italian regulator's probe over AI service in WhatsApp Jul. 30, 2025 5:06 AM ET Meta Platforms, Inc. (META) Stock By: Ravikash Bakolia, SA News Editor 4 Comments Play (2min) kenneth-cheung ...

According to MarketsandMarkets, the global AI-for-customer-service market was valued at USD 12.06 billion in 2024 and is projected to reach USD 47.82 billion by 2030.