New Social Security Change: SSA eliminates bank account changes by phone
In a bid to combat fraud, the Social Security Administration (SSA) is halting telephone services for direct-deposit account changes.
US Social Security Says It Will Retain Most Phone Services
The statement from the agency came after the Washington Post earlier reported that Social Security Administration had considered ending telephone service for claims processing and
Social Security to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
US Social Security weighs phone service cuts, report says
The U.S. Social Security Administration is considering dramatically curtailing the phone services that 73 million retired and disabled Americans rely on to apply for and access their earned government benefits,
Social Security Administration: Reports of phone service elimination ‘inaccurate’
The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.
Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
Social Security beneficiaries to face new rules for updating banking information
The Social Security Administration is implementing new changes that will affect millions of people who rely on the agency's telephone services.
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