A salon owner and self-proclaimed trophy wife had a bone to pick with the CEO of Lowe’s after learning some concerning ...

Home improvement retailer Lowe’s (NYSE:LOW) in Q1 CY2025, but sales fell by 2% year on year to $20.93 billion. The company’s ...

Lowe's transformation from basic SMS notifications to Rich Communication Services demonstrates how retail giants can leverage ...

LOW debuts AI-driven Mylow and enhanced Pro Rewards, aiming to boost customer engagement and market positioning.

Lowe's Companies LOW has effectively tailored its initiatives to cater to evolving consumer behaviors and market trends. Innovations such as the MyLowe's Rewards loyalty program and substantial ...

Lowe’s customer shows little known trick for how to get customer service to help you ‘It’s wild how hit or miss these stores are anymore.’ Ljeonida Mulabazi Posted on April 21 2025 4:00 am CDT ...

Stacker has ranked 25 major online retailers using data from the American Customer Satisfaction Index. Stores are ranked by 2024 customer satisfaction, and ties were broken by the higher percent ...

The upside is Lowe's customer traffic struggles didn't translate into weaker profits. Instead, the chain pushed its operating profit margin up to 13.4% of sales from 10.5% a year ago.

Lowe's has 1,746 stores and employs about 300,000 people across North America. A little over half of US consumers shopped at Lowe's at least once last year. The store's typical customer is a more ...

These efforts have paid off, with Lowe’s experiencing an uptick in Pro customer sales. The segment achieved high single-digit comparable sales growth in the third quarter of fiscal 2024.