Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...
RS-NEWS8d
AI-Powered Chatbots: Are They the Future of Customer Service?
AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...
Hosted on MSN1d
Do AI Bots Have Access To Your Private Converstaions? You Should Stop It Right Now
By Ankush Sabharwal AI Bots are dominant almost everywhere nowadays, performing numerous tasks, such as customer care and ...
Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...
The Straits Times5d
Meet agentic AI, chatbots that can decide on your behalf – for better or worse
Unlike earlier AI systems, agentic AI proactively figures ... explaining the technology behind Claude’s agentic capabilities. Customer service bots would less frequently have to divert customers ...
TechNewsWorld8d
Bots Now Dominate the Web, and That’s a Problem
Nearly half the traffic on the internet is generated by automated entities called bots, and a large portion of them pose ...