Wendy, Drive-Thrus
Wendy’s Is Replacing Drive-Thru Employees with an AI Chatbot and Customers Are Divided
The initiative, known as FreshAI, is a collaboration with Google Cloud and aims to improve order accuracy and speed. Tanner says he personally tests FreshAI three to four times a week at a Wendy’s near the company’s headquarters in Dublin, Ohio.
An AI ordering assistant called FreshAI will take drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...
The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...
Wendy’s plans to expand its “voice-enabled AI order taking” at up to 600 restaurants nationwide by the end of the year, CEO ...
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Wendy’s Has Made a Change + Customers Are Furious About It!In "Whoever's in New England," McEntire plays the part of a forlorn spouse who stays true to her cheating husband, no matter ...
The fast-food chain Wendy’s will implement artificial intelligence (AI) to assist with order-taking at hundreds of its ...
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Wendy's Is Making a Big Change to How Customers Order Meals—Here's What You Need to KnowAccording to Tanner, who claims to test the AI assistant out himself a few times a week, FreshAI “gives customers the ...
Early results revealed this technology has simplified ordering and helped free up employees to enhance the customer ...
Wendy’s is expanding its investment in digital and AI-driven technology as part of its broader strategy to enhance ...
If you frequent the drive-thru line at Wendy’s, be prepared for some A.I. technology to take your order by the end of the ...
Wendy’s is employing AI bots at its drive-thrus — and customers have mixed feelings about it. The CEO of Wendy’s, Kirk Tanner ...
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