Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.

Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,

It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers say.

Drivers of cabs and ride hailing services like Uber and Lyft, who work as much as 12 hours a day, struggle to take a comfort break.

Three suspects have been stealing drivers’ phones and using them to transfer themselves at least $37,000 in cash, according to the NYPD.