DEAR ABBY: Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her adult children nor her grandchildren ever wrote her thank-you notes when she sent a gift. I had taught my son the importance of writing ...

DEAR TAMARA: The subject of thank-you notes is one of the most common complaints I receive from readers. Some people put off writing them because they have difficulty expressing themselves via the written word, don’t know what to say or are afraid they’ll say the wrong thing.