AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling into its telephone support lines has to wait on hold for more than five minutes, they will receive a $5 Visa gift card.
Key Takeaways The Federal Trade Commission fined tax prep company H&R Block $7 million, ordering it to stop advertising and ...
A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...
Spending long wait times on the phone and playing transfer tag can feel like the seventh layer of hell. Additionally, having ...
We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.
Interesting Engineering on MSN6d
Is a hybrid AI-human model the key to superior customer service?AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...
With time and experience in the service industry, spotting a bad tipper can become an innate skill for some. One Texas ...
Have a question about your Amazon order or need help resolving an issue? You're not alone. Fortunately, Amazon offers multiple convenient ways to connect with t ...
Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions ...
Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback