Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door Policy. Is this a sign of DEI changes?

In 2025, the global coffee brand is back on the news, this time for making changes to its Code of Conduct across stores in North America. On January 13, the coffee brand revealed its plans to limit access to the "cafe,

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or using the restrooms.

On Monday, Starbucks announced that—after almost seven years—it was rolling back its open-door policy. It’s a reversal of a change made in 2018 after two black men were arrested simply for being in the store.

Starbucks has ended its open-door policy, which allowed anyone, not just a customer, to use its spaces without buying anything.

The coffee chain has reversed its policy introduced in North America in 2018 that let anyone use its facilities, it has today (Tuesday January 14) confirmed.

Starbucks has announced that it will be reversing its open door policy, which was first implemented in 2018. The Seattle-based coffee chain will no longer allow anyone to use their restroom or cafe spaces,

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging sales.