Klarna, the Swedish “buy now, pay later” fintech company, used an AI-generated version of its CEO to deliver bad news about customer loan repayment rates. According to the press release, which was ...

While buy-now-pay-later giant Klarna gains momentum in the world’s largest economy, there are warning signs Americans are ...

Klarna's net losses for the first quarter reached $99 million, almost double the $47 million it lost during the same period a ...

Klarna also stated that customer credit losses have skyrocketed to $136 million (£101.27 million), equivalent to a 17% ...

Klarna, an app that allows users to pay for online orders in installments, has seen its losses double as users fail to repay ...

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

It comes as Klarna remains in pause mode regarding a highly anticipated U.S. IPO that was set to value the SoftBank-backed company at over $15 billion. Klarna saw its losses jump in the first quarter ...

Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Klarna claimed that AI chatbots were handling two-thirds of customer service conversations within their first month of deployment and went on to claim that AI was doing the work of 700 customer ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Klarna, an app that allows users to pay for online orders in installments, has seen its losses double as users fail to repay ...